FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Auburn Lakes in Spring, TX, our diverse floor plans—one, two, and three bedrooms—provide the perfect home for every lifestyle. Curious about our community? Browse our FAQs page for answers to all your pressing questions and make your move seamless and stress-free.

Availability & Floorplans

  • Can I be added to a waitlist if no units are available?

    Yes, you can be added to the waitlist and informed when units are available at Olympus Auburn Lakes.

  • Are there short-term or flexible lease options available?

    Yes, we offer 3- to 15-month leasing options for new applicants.

  • Do prices change based on lease term or floor plan?

    Yes. Pricing changes based on the floor plan and lease term. Contact our leasing office for current rates and availability.

Application & Leasing

  • What is the application process and timeline?

    Applications are completed online. Once we receive your completed application and all required documents, we typically provide a decision within 72 hours.

  • What documents are required to apply?

    A valid government-issued photo ID and proof of income are required. Additional documentation may be requested if needed.

  • Can I lease an apartment without an in-person visit?

    Yes! You can lease an apartment entirely online. From the application and document submission to signing your lease, the entire process can be completed remotely.

Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    At the time of application, you will pay the application and admin fee, followed by the deposit 72 hrs after approval. At move-in, you will pay prorated rent.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Yes, we have pest control - $5, trash - $15, valet trash - $20.

  • What payment methods are accepted?

    Credit/debit, bank account, personal check, cashier's check, money order.

  • Are late fees charged for late rent, and when?

    Yes, a 10% late fee is charged on the 4th of the month.

Resident Policies

  • What is the guest policy?

    Residents are allowed 2 guests in the amenities and must remain with their guests.

  • What is your smoking policy?

    This is a non-smoking community.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    Everything on the property is 24/7 except for the pool. The pool is 8am-10pm.

  • Are there community events or resident programs?

    Yes, we try to host up to 4 resident events per month.

Parking & Transportation

  • Are parking permits required?

    No, parking permits are not required at Olympus Auburn Lakes.

Utilities & Services

  • How do I set up electricity, water, and internet?

    Electric and internet will need to be set up. Residents are free to choose any company they prefer.

  • What internet or cable providers service the community?

    We are able to use any internet provider.

  • Is renters insurance required?

    Yes, renters insurance is required.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Pest control - $5, trash - $15, valet trash - $20.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes, all maintenance requests can be input through the resident portal. We also have an after-hours line to call.

Move-In & Move-Out

  • How do I schedule my move-in date and time?

    You will communicate your move-in date and time with your leasing agent.

  • What is the move-out notice period?

    We require a written 60 day notice to vacate.

Accessibility

  • Are accessible (ADA) apartments available?

    Please contact our leasing office for more details on accessible apartments.